Privacy Policy
Updated: 05/17/2021
BTBPsychology.com Website and Blog (to be referred to as ‘Website’) is owned by Behind the Behavior Psychology, PLLC. Behind the Behavior Psychology, PLLC (BTB) makes every effort possible to keep your personal, and non-personal, information private and secure. We do not share information without consent, or as detailed below. BTB uses third party resources to help protect your information, including, but not limited to, Squarespace, SimplePractice, and others; in accordance with HIPAA. The Privacy Policy applies to the Website and collective ‘sites’ related to the Website. This Privacy Policy does not apply to any offline interactions with BTB.
Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on the Website at any time without notice, and the date will be updated accordingly. Use of any personal information or contribution that you provide to BTB, or which is gathered by BTB on or through our Website or its content is governed by this ‘Privacy Policy’. By using BTB’s Website and content, you agree to our ‘Privacy Policy’ and consent to our terms or processing information per the below details provided here within, whether or not you have read it.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Your IP address
Squarespace requires the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
1. Security:
BTB’s Website is secure through a third party provider, Squarespace. We do provide information to third party providers when required for business purposes, such as Credit Card processing, portal information, and analytics, as directed by HIPAA. Your information will only be shared when required to complete the service requested. These companies are prohibited from retaining, sharing, buying, selling, storing or using your personally identifiable information for any secondary purposes. Standard business practices are demonstrated at BTB and we maintain the highest standard of security and protocol; however no system is proven to be 100% protected.
2. Search Engine Analytics, Cookies, and User Data:
BTB uses “Squarespace” and “Google Analytics” to collect information about this Website, like how often users visit the Website, what pages are visited, and what other sites they visited prior to coming to this Website. We use the information received from Google Analytics only to improve services on this Website. We do not combine the information collected through the use of Google Analytics with personally identifiable information. For further details on Google Analytics please refer to their webpage.
We share information with Squarespace as well, our website analytics provider, to learn about site traffic and activity.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit ‘The cookies Squarespace uses’.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described within, and a cookie banner is visually enabled at the Website’s first entry point. We use analytics cookies to view site traffic, activity, and other data.
BTB’s Website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
Clicks
Internal links
Pages visited
Blogs
Timestamps
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
3. Collection and Use of Information:
BTB may collect information about visitors to our Website to create a pleasant experience for BTB’s users. We collect personal and financial information through our third party provided, via secure portal. Our Website may use forms in which you give us contact information (including your name, address, telephone number, and email address) so you can request information or support. BTB retains information provided online and offline within our software system. You do not need to give us any personal information in order to use our Website. We will not sell, share, trade or otherwise use any information you provide without prior consent. We collect information for ease of use and a friendly user experience. BTB will not sell, share, trade or otherwise use any medical information under any circumstances. If you require medical information, we require a Medical Release of Information Form. BTB is not responsible for other sites Privacy Policies, even when a link is provided.
4. Compliance with Laws and Enforcement of Law:
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or that of a third part, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal, harmful, or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
5. Collection and Date Use for Children under 13 years of age:
We are committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act (”COPPA”), we will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent. Prior to providing any personally identifiable information (your name, email address, address, phone number etc.), children under the age of thirteen (13) must have the support from a parent or legal guardian. In compliance with COPPA, We are sensitive about children consulting with parents or guardians before engaging with content from BTB sites, furnishing personal information, or requesting BTB services. It is also our intention to adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet advertising with its special sensitivities regarding solicitations to children under thirteen (13).
6. Confidentiality:
We aim to keep Personal Data that you share with us confidential. BTB may disclose such information if required to do so by law or if BTB believes a) such action is required to protect and defend our rights or property or those of our users, b) to act as quickly and necessary in order to protect the personal safety or rights of our users or the public, or c) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement.
7. Subscribing, Unsubscribing, Removing, or Deleting your Account:
Please send an email to carly@btbpsychology.com to make any changes. We will respond to your request for access or to modify or deactivate your information within thirty (30) days.
8. Medical Privacy Notice:
The following describes how medical information may be used or shared, when required:
A. All Employees must follow HIPAA standards
B. Medical Information refers to past, present, or future information regarding the client’s personal medical documentation, including payment information.
C. BTB holds our ‘Privacy Policy’, Compliance to HIPAA, and personal trust to the highest legal and ethical standards. BTB and our employees with not knowingly do anything to harm you, your reputation, or your record in any way.
D. Ways your medical history may be shared: 1) Treatment - BTB will share files with outside providers in accordance with HIPAA and our policies set within as outlined in our informed consent. Documentation (Release or Exchange of Information Form) will be requested for signature when information does need to be shared, but not in all circumstances. For further details about limits to confidentiality or release of information, please ask your BTB provider or review a copy of your signed informed consent. 2) Payments - BTB may need to share some medical information, in accordance with HIPAA, to have third parties invoice, bill, file, and explain charges when needed. 3) Operations - BTB may use and disclose your medical information internally with business management, and for administrative actions, legal and auditing functions, and insurance-related activities. We may also disclose information to doctors, nurses, technicians, and other personnel for review and learning purposes, but will remove information disclosing your personal identity when possible. 4) Guardians and Caregivers: BTB may release information to guardians and consenting individuals above the age of 18 when required. 5) Notification - BTB may release the minimal information necessary about your location, well being, or other status as required for personal protection and health. 6) Contacts - We may contact you to provide appointment reminders, information about treatment or treatment alternatives, or other health related information that may be of interest to you. Standard text messaging rates and/or fees may apply. 7) Mental Health Information - State laws create specific requirements for the release of mental health records. We will obtain your specific authorization to release mental health or medical information when required by these laws.
9. Contact Information:
If you have any questions about this Privacy Policy, the practices of this Website or under our Services, please contact us by email or phone at the following address: Carly@btbpsychology.com or (704) 966-9010.